Frequently asked questions
All items to UK mainland are delivered free of charge. There are some charges to Northern Ireland and the highlands and Islands. You check by entering your postcode at the checkout.
It is a free standard delivery service. Most orders take around 48-72 hours if made before 12.00pm. We aim to be as fast as possible but do not guarentee next day delivery. All deliveries will be made on working days Monday-Friday.
No, working week days only Monday to Friday other than be special arrangement.
Yes provided they made within 30 days of purchase. All of the seals on containers need to be intact and the label undamaged.
No, it is the customers responsibility to pay for the return. Neither do we arrange pickups for customers.
All our products are manufactured in the UK.
It will always depend on the porosity of the surface being sealed. Even the same type of stone can vary. If you are unsure please contact us, our advice is free.
It will stay cleaner and look more attractive for longer. Some sealers will enhance colour making them appear even more attractive.
Yes for a period of time, but you may wish to clean it again next spring. Sealing stone extends the time it stays clean and inhibits organic growth.
Pressure washing alone does not remove black spot lichens, our Patio Black Spot Remover Plus will remove it.
They typically take an hour to break down organic soiling and only work when the surface is kept wet. Heavy contaminations may take longer and you may wish to repeat the process.
No, some sealers are surface sealers used to create a sheen. There are many reasons why one form of sealer is more suitable than another. It will vary based on stone type and whether it is located inside or outside. Please contact us for advice it is free!
Usually it is to do with how much active ingrediant is contained in the product. Cheap patio cleaners contain a very low active ingrediant. Therefore they are actually very expensive for what they are. You will end up needing to apply huge amounts of product to get any effect. We only supply strong and effective cleaning agents.