Return Window 
Returns are accepted within 30 days of purchase for unused items in original packaging. 

 Non-Returnable Items
 Items which have been opened are not eligible for returns. 

 Refunds
Once we receive and inspect your return, please allow 10 working days for the refund to appear on your statement. 

 Return Shipping Cost
Customers are responsible for return shipping costs. 

 Partial Returns
For partial return of bundled items, the refund amount will be the value of the second item. 

 Exchanges
Should you wish to exchange your product please return the item and place an order for the required replacement. 

 Return Shipping Tips: 
Use a tracked service and include a copy of the return form in the box. 
We cannot accept items returned via drop-off points. 
Ensure the product is bagged securely and boxed in original cardboard box. 

Our return address is Returns, Floorseal Ltd, Unit N7, Meltham Mills Industrial Estate, Knowle Lane, (Gate 6), Meltham, Holmfirth, West Yorks, HD9 4DS. 

If you have any further questions or wish to request a returns form please email us at info@floorseal.co.uk – we’d be happy to help. 

For late or missing deliveries please go to Deliveries Issues